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Badging Manager Job Description and Role Profile

Badging Manager Job Description and Role Profile Ornella Money

Badging Manager Job title: Badging Manager

Function: To manage and lead badging team ensuring all

Safety, Quality and performance targets are achieved. Ensure the accurate receipt of stock, consumables and safe storage of product. Ensure all the branding applied to workwear and PPE is in line with instructions on customer orders. Maintain production schedules to support customer delivery promise and agreed SLA’s.

Participate as a key member of the Operations management team ensuring that Tower Supplies KPI’s are met whilst implementing plans to continuously improve. Ensure the integrity of all branded workwear and PPE, for both quality and quantity and to maintain / promote a keen customer focused presence within the operational function.

Lines of • Upwards – Operations Manager • Laterally – Other Warehouse Managers

Communication:

Responsibilities: • Downwards – Team Leaders, Warehouse Operatives, Production Operatives

Hours of work: 42.5 hours per week Duties • Ensure Health and Safety rules and policies are followed and adhered to at all

times. • Ensure all matter regarding Health and Safety are communicated and reported

appropriately. • Provision of safety equipment and workwear as required. • Maintain the highest standards of housekeeping ensuring 5S principles are standard

practice. • Ensure all badging staff carry out their duties in line with Tower Supplies Policies,

ISO procedures and approved training guides. • Review and implement processes to ensure that lean operational practice is

employed and encourage a culture of CIP.

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Badging Manager Job Description and Role Profile

Badging Manager Job Description and Role Profile Ornella Money

• Support with Works Order planning and take full ownership of execution. • Ensure all badging consumables, including heat seal transfers, being reordered and

replenished in a timely manner. • Responsible for the supervision, management, and development of badging team. • Conduct monthly documented 121 meetings with all members of the team as part

of OPS KPIs and team development. • Produce and implement resource plans ensuring staffing levels are aligned with the

plan / demand and budget to meet SLA’s and delivery of projects within the agreed time frames.

• Responsible for the recruitment, development, and performance management of your teams.

• Carry out back to work interviews. • Raise Purchase Orders accordantly with the requirements of the workload and

Customer demand. • Understand (Expert) Tower supplies computer system to allow the accurate and

efficient processing of all tasks. • Ensure all machinery (MHE), equipment and vehicles are fit for purpose, service

contracts are in place and preventative maintenance and repairs are carried out in a timely and efficient manner.

• Ensure all relevant procedures, toolbox talks and training guides are signed by staff before carrying out the associated activity.

• Monitor and maintain internal use product stock levels (Packaging, labels, paper etc.) for the operation.

• Provision of management reports, KPI’s and detailed data views and analysis. • Support in the preparation and implementation procedures, training guides and

toolbox talks. • Ensure all essential tasks (”A”) assigned to you are completed daily, weekly and

monthly as required. • Any other duties as may be required from time to time. Personal Attributes: • Dynamic approach to problem solving

• Energetic and leads from the front with the team.

• Self-starter – motivated and well organised.

• Results orientated with a ‘can do’ attitude and outline.

• Focus on achieving the business goals and delivering customer satisfaction.

• Naturally forward planning, logical structured thinker.

• Comfortable challenging the status quo; creative approach to people and

process management.

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Badging Manager Job Description and Role Profile

Badging Manager Job Description and Role Profile Ornella Money

Behaviours:

• Place customers at the centre of everything we do.

• Behave as one team, one company and be aligned. Make the Company mission on

behalf of our customers your mission and align with our organisational values.

• Speak your mind, challenge and advocate for best in service customer

management.

• Be accountable for your own mandate. Look internally first for the reason ‘why’.

• See failure as an opportunity learn and do things differently next time.

• Be data-driven and focussed on defined outcomes. But if the data isn’t available,

go with the logic and trust yourself.

• Have a bias for action, pursue performance excellence (‘get stuff done and do it

well’).

• Review performance regularly, giving and receiving feedback as a learning exercise.

• Work safely, neatly and tidily to Tower Supplies and OH&S standards The Skills required for this role:

Manpower Deliver supervisory and management support to the Badging Team, Tower employees and suppliers with a focus on maintaining the smooth running of the badging function and the business.

Methods Maintain an efficient approach to tasks to ensure that outputs meet the needs of the business and its clients.

Money Work effectively within in your role to meet the Tower

financial plan.

Minutes Accuracy, application of logic and prioritisation of tasks: daily, weekly monthly and periodically as and when required.

Machinery Work in accordance with and promote Tower health and safety policies, and IT/Internet policies and procedures.

This job description is a general guide and may evolve to meet the changing needs of the company.

Last updated: June 2025